Exchange & Shipping Policy

We’ll accept in-store exchanges or issue store credit for unworn, unwashed merchandise with original store tags attached and in original packaging within 30 days of your order date with proof of purchase.

If you receive an item that is damaged or incorrect, please contact us within 5 days of your delivery.

Reduced, discounted, and sale items, beauty/skincare products, haircare, footwear, apothecary, jewelry, handbags/accessories and swimwear items are not eligible for credit or exchange.

To start a return, you can contact us at hello@strandsection.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Please note that returns will need to be sent to the following address: 1601 N Sepulveda Blvd Manhattan Beach, CA 90266.

You can always contact us with any questions at hello@strandsection.com..